Liverpool888 Privacy Policy – Our Commitment to Your Data Security
Your privacy is liverpool888's top priority. This document clearly explains how we collect, use, store, and protect your personal information as a user of our platform in Malaysia. By using this platform, you agree to the practices described here.
Effective date: 1 January 2026. This policy is subject to updates from time to time.
Information We Collect
Liverpool888 collects various types of information to keep the platform running smoothly and securely for all users in Malaysia. Below are the main categories of data we collect:
- Account information: Your full name, Malaysian phone number, email address, date of birth, and encrypted password as provided during registration.
- Payment information: Payment method details including the account holder's name, account number (partially masked), and transaction records in Malaysian Ringgit (RM). We do not store full account numbers in our system.
- Device and browser data: IP address, device type, operating system, browser version, and device identifiers used to access the platform.
- Usage data: Login activity records, pages visited, bets placed, session duration, and interactions with platform features.
- Cookies and tracking technologies: Session data and preferences stored via cookies to enhance your user experience.
We only collect information necessary for the purposes stated in this policy. We do not collect sensitive data such as full identity card numbers or health information without a clear need and your consent.
How We Use Your Information & Cookie Policy
- Creating and managing user accounts securely.
- Handles deposits and withdrawals in MYR accurately.
- Verifying user identity to prevent fraud and unauthorised access.
- Sending important notices related to your account, transactions, and policy changes.
- Improving platform functionality based on usage patterns.
- Complying with legal obligations and applicable regulations in Malaysia.
Liverpool888 uses cookies to save your login preferences, maintain active sessions, and ensure a consistent platform experience across devices. Session cookies are automatically deleted when you log out.
Internal analytics cookies are used to understand how users interact with the platform for improvement purposes. We do not use third-party advertising cookies that track your activity outside of the liverpool888 platform.
You can manage your cookie settings through your browser preferences. Disabling certain cookies may affect login functionality and your platform experience.
Data Storage & Security
All liverpool888 user data is stored on servers protected by industry-standard encryption. Access to user data is restricted to authorised personnel only and subject to strict security protocols.
We apply encryption protocols during data transmission between your device and our servers. User passwords are stored in hashed form and cannot be recovered in their original state by anyone, including our own team.
Financial transaction records are retained for the period required by law and business obligations — typically no longer than seven (7) years. Data from closed accounts will be deleted or anonymised once the mandatory retention period has lapsed.
While we take comprehensive security measures, no online system can guarantee absolute security. We encourage users to use strong passwords and never share their login credentials.
Sharing Information with Third Parties
Liverpool888 does not sell, rent, or trade users' personal data to any third party for advertising or marketing purposes.
We may share necessary information with selected third parties in the following circumstances:
- Payment processor: To facilitate deposit and withdrawal transactions in RM, the required payment information is shared with approved payment service providers that comply with industry security standards.
- Technical service providers: Infrastructure and cloud service providers that assist in operating the platform, subject to binding confidentiality agreements.
- Legal authorities: Where required by a court order, regulatory directive, or valid legal obligation in Malaysia.
- Identity verification: Identity verification service providers who help ensure the security of user accounts.
All third parties we work with are required to comply with data protection standards equivalent to our own policy.
User Rights Over Personal Data
You have the right to request a copy of the personal data we hold about you at any time. Requests can be submitted via email to the liverpool888 support team and will be processed within 14 business days.
If you find that your personal information in our system is inaccurate or incomplete, you have the right to request a correction. Some information can be updated directly through your account profile settings.
You may request deletion of your personal data by closing your account. Deletion is subject to statutory data retention obligations. Data required for legal compliance cannot be deleted before the mandatory retention period expires.
Policy Changes & How to Contact Us
Liverpool888 reserves the right to update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or platform improvements. Users will be notified of any material changes via an in-platform notice or registered email at least 14 days before the changes take effect.
Continued use of the liverpool888 platform after the effective date of any updated policy will be considered acceptance of those changes. We encourage you to review this page periodically.
This policy does not override any rights guaranteed to you under applicable data protection laws in Malaysia, including the Personal Data Protection Act 2010.
For any enquiries, data access requests, or privacy-related complaints, please reach out to us:
Email: [email protected]
Response time: 1–3 business days